Terms of Service

Last updated: June 19, 2025

Welcome to Knott Consultancy LLC. By using our website and services, you agree to the following terms:

  1. Definitions

    • “Client” means any individual or entity engaging Knott Consultancy for services.
    • “Services” refers to any digital marketing, media, AI, or transformation work provided by Knott.

  2. Scope of Services

    • We will deliver only those services outlined in the written proposal or service agreement.
    • Any additions or changes require a written change order, subject to revised timelines and fees.

  3. Engagement & Deliverables

    • A kickoff date and milestones will be agreed in writing.
    • Deliverables (reports, assets, code, etc.) remain our property until full payment is received.

  4. Fees & Payment Terms

    • Invoices issued net 15 days unless otherwise stated.
    • Late payments incur interest at 1.5% per month on overdue balances.
    • Recurring retainers auto-bill monthly; cancellable with 30 days’ written notice.

  5. Client Obligations

    • Provide timely access to data, platforms, and personnel as needed.
    • Secure any necessary rights or permissions (e.g., image licenses, third-party APIs).

  6. Confidentiality

    • Both parties agree to keep all non-public information confidential.
    • Confidential information may only be used to fulfill this engagement.

  7. Intellectual Property

    • Client-supplied materials remain the client’s property.
    • Upon full payment, Knott grants the client a perpetual, royalty-free license to use all deliverables.

  8. Warranty & Disclaimer

    • We warrant that services will be performed in a professional manner.
    • No guarantee of specific results (e.g., traffic, sales) is implied or promised.

  9. Limitation of Liability

    • Knott’s total liability for any claim arising from this agreement is limited to fees paid in the preceding 12 months.
    • We are not liable for indirect, incidental, or consequential damages.

  10. Termination

    • Either party may terminate for cause with 14 days’ written notice if the other party materially breaches these terms and fails to cure.
    • Upon termination, the client pays for all work performed up to the effective date.

  11. Governing Law & Dispute Resolution

    • These terms are governed by the laws of the Emirate of Dubai and the UAE.
    • Any disputes shall be resolved in the Dubai Courts.

  12. Changes to Terms

    • We may update these terms at any time; clients will be notified 30 days before changes take effect.

  13. Contact

    • For questions or notices under these terms, please contact legal@knottconsultancy.com.